Protective Gear. A helmet is not required to use your VMAX, but we strongly recommend wearing one. Similar to riding a bicycle, wearing a helmet can significantly increase your safety and help prevent head injuries. Always remember to wear weather-ap

Protective Gear<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:60,&quot;335559740&quot;:279}">&#xA0;A helmet is not required to use your VMAX, but we strongly recommend wearing one. Similar to riding a bicycle, wearing a helmet can significantly increase your safety and help prevent head injuries.Always remember to wear weather-appropriate clothing. Protect yourself against the strong wind, especially on cold days. We recommend warm gloves so that you can use the controls at any time.

Protective Gear

VMAX Dealer Network. Whether you're looking for a test ride or need personal advice on-site, our dealers are here to assist you. Simply use our dealer and repair center maps (links in footer). To make sure they have the model you're interested in and

VMAX Dealer Network<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:60,&quot;335559740&quot;:279}">&#xA0;Whether you&apos;re looking for a test ride or need personal advice on-site, our dealers are here to assist you.&#xA0;<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}">&#xA0;Simply use our dealer and repair center maps (links in footer). To make sure they have the model you&apos;re interested in and can accommodate you before your visit, we recommend&#xA0;contacting them directly.&#xA0;

VMAX Dealer Network

Contact VMAX: click on "Contact us" and fill out the form. We'll get back to you during business hours - Monday to Friday from 8.30 am to 4.00 pm PT.

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VMAX Escooter USA

General

What is VMAX?

How are VMAX E-Scooters different?

Where is my scooter shipped from?

How much does shipping cost?

Do you offer repairs?

How do refunds work?

What's important for a safe electric scooter ride?

FAQ's

Your New VX2 Pro

Your New VX4

Your New VX5 Pro

Your New VX5

Your New VX2 Extreme

Your New R40 Pro

Your New R55 Pro

Installation

How do you store your VMAX correctly?

Cleaning the scooter

Maintenance

Care & Maintenance

Warranty Conditions

Preparing for Shipping

Cost Estimates

E1/F1 - Brake Sensors Faulty

E2/ F2 – Throttle lever faulty

E3 Communication Error

E4 Surge Protector

E7 Error in the motor electronics

VX2 (Pro), VX3, VX5

Error code 21 – Electronics Malfunction

Error code 22 – False signals from thumb throttle

Error code 24 – Lack of communication between motor and electronics

Error code 30 – Communication error between display and electronics

VX4 and VX2 (Extreme)

Error Codes

Motor

Front wheel and drum brake

Rear light and mudguard

Rear Indicator

Changing the display cover

Controls Steering Bridge

Front Light

Charging socket and cover

Fine adjustment of folding mechanism

Handlebar Alignment

Change tire and/or tube

Changing the display

VX2 PRO

Fine adjustments of the folding mechanism

Change tire or casing

Controls and indicators

VX2 Extreme

Squeaking of the rear suspension

Change motor

Handlebar alignment

Controls steering bridge

Front light

VX5 / VX5 PRO

Repair Instructions

Service & Repair

VMAX E-SCOOTER App