How do you store your VMAX correctly?. If your scooter will be unused for an extended period, follow these tips to ensure it’s ready for use when you’re ready to ride again. Be sure to also refer to the information in your user manual for additional

How do you store your VMAX correctly?&#xA0;<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:60,&quot;335559740&quot;:279}">&#xA0;If your scooter will be unused for an extended period, follow these tips to ensure it&#x2019;s ready for use when you&#x2019;re ready to ride again. Be sure to also refer to the information in your user manual for additional guidance.<ol><li><h4 id="battery-care">Battery care</h4>To maximize the lifespan of your lithium-ion battery, avoid exposing it to extreme conditions. This means you should not let the battery become completely empty or fully charged for extended periods. Before storing your scooter, charge the battery to around 60% to help preserve its health. Additionally, connect the scooter to the charger every four weeks to maintain this charge level. Avoid prolonged deep discharges, as they can cause permanent damage to the battery. </li><li><h4 id="the-right-place">The right place</h4>For optimal storage, avoid storing your VMAX in areas that are too hot or too cold. Extremely low temperatures, especially those below freezing, can damage both the battery and the motor. Choose a storage location that is dry, clean, and free from excessive dust. If possible, store your scooter in its original box to help protect it from dust. </li><li><h4 id="air-pressure">&#xA0;Air pressure</h4>The air pressure in the tire depends on the ambient temperature. If your scooter is inflated at very low temperatures, the pressure in the tire will increase as soon as the tire warms up. Therefore, avoid very high (and very low) pressures when storing your scooter. Ensure you do not ride the scooter with flat tires under any circumstances. This can cause damage to the tires, wheels and wheel-bearings.</li></ol>

How do you store your VMAX correctly?

Your scooter will be best if it is cleaned regularly. To avoid causing any damage, we have put together some tips and tricks for you here. Also, always follow the instructions in your scooter's manual. Before you start, disconnect your scooter from t

Your scooter will be best if it is cleaned regularly. To avoid causing any damage, we have put together some tips and tricks for you here. Also, always follow the instructions in your scooter&apos;s manual.Before you start, disconnect your scooter from the power supply, switch it off and carefully close the charging socket. Never use a garden hose or a high-pressure cleaner!&#xA0;<ul><li>For basic cleaning of the scooter, all you need is a bucket of warm water and a sponge. Add a splash of cleaning agent and you have everything you need. Be careful, though: the moving parts of the scooter are lubricated - a grease remover is not suitable for these areas! </li><li>Make sure that no water comes into contact with electrical components or connections - to clean these please use either a compressed air gun or a brush </li><li>The display can be damaged by both cleaning agents and coarse sponges - it is best to use a dry microfiber cloth </li><li>To ensure optimal braking performance, make sure that no lubricants come into contact with your brakes or tires. </li><li>Cleaning the scooter is an excellent opportunity to check all parts of the scooter for damage. Strong vibrations during driving can cause screwed connections to come loose - if you notice anything, avoid driving until all connections are tight. If you are unsure about this or need our support, please contact us</li></ul>

Cleaning the scooter

The good news first: Your scooter is a very low-maintenance vehicle. And you can easily carry out the maintenance yourself without having to visit a workshop. Just pay attention to the following points:

The good news first: Your scooter is a very low-maintenance vehicle. And you can easily carry out the maintenance yourself without having to visit a workshop. Just pay attention to the following points:<ul><li>Check the air pressure in your tires regularly. The heavier you are, the higher the pressure should be; ideally, it should always be between 2.5 and 3.5 bar. Too little air pressure can quickly lead to serious damage. If you have a poorly inflated or flat tire, stop driving immediately. </li><li>Check the screw connections on your scooter regularly. Strong vibrations, especially when driving or transporting it, can cause screws to come loose - similar to the wheel bolts on a car, for example. If you notice that a screw has come loose, stop driving immediately and tighten it. If you need help with this, please contact us at any time. </li><li>Regularly tighten your front drum brake. The scooter has two independent braking systems. For your safety, it is necessary that both brakes are fully operational at all times. The electric recuperation brake has no mechanical wear and does not need to be adjusted. It is also not possible to adjust this brake. However, the mechanical drum brake is a wearing part. Make sure that it always grips well and adjust it if necessary. <img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j730XoxZlV9b/PXL_20231108_134439797.PORTRAIT-dd0dadbe-d073-460a-84fc-e3148c6b81fb.jpg" class="fr-fic fr-dii">If the braking performance decreases even though the brake cable is working, the drum may need to be cleaned or even replaced. </li><li>Regular cleaning of your scooter is important to avoid damage. Cleaning is essential, especially after driving off-road or on gritted roads in winter. You can find out what you need to consider when cleaning in a separate article here. </li><li>Make sure that your scooter can dry after riding in the rain. Ideally, the scooter should not be permanently exposed to the weather, but should be kept in a covered and protected area. Especially in the cold season, it is very important for the lifespan of the battery and motor that the scooter is not permanently stored at temperatures around freezing.</li></ul>

Maintenance

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VMAX Escooter USA

Care & Maintenance

What is VMAX?

How are VMAX E-Scooters different?

Where is my scooter shipped from?

How much does shipping cost?

Do you offer repairs?

How do refunds work?

What's important for a safe electric scooter ride?

FAQ's

Your New VX2 Pro

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Installation

Protective Gear

VMAX Dealer Network

General

Warranty Conditions

Preparing for Shipping

Cost Estimates

E1/F1 - Brake Sensors Faulty

E2/ F2 – Throttle lever faulty

E3 Communication Error

E4 Surge Protector

E7 Error in the motor electronics

VX2 (Pro), VX3, VX5

Error code 21 – Electronics Malfunction

Error code 22 – False signals from thumb throttle

Error code 24 – Lack of communication between motor and electronics

Error code 30 – Communication error between display and electronics

VX4 and VX2 (Extreme)

Error Codes

Motor

Front wheel and drum brake

Rear light and mudguard

Rear Indicator

Changing the display cover

Controls Steering Bridge

Front Light

Charging socket and cover

Fine adjustment of folding mechanism

Handlebar Alignment

Change tire and/or tube

Changing the display

VX2 PRO

Fine adjustments of the folding mechanism

Change tire or casing

Controls and indicators

VX2 Extreme

Squeaking of the rear suspension

Change motor

Handlebar alignment

Controls steering bridge

Front light

VX5 / VX5 PRO

Repair Instructions

Service & Repair

VMAX E-SCOOTER App