Founded in Switzerland in 2015, VMAX set out with a single mission: to build the highest-quality electric scooters on the market. In 2023, the company expanded to the United States, bringing Swiss precision and engineering excellence to American road
How Are VMAX E-scooters Different?. At VMAX, we don’t just build electric scooters - we redefine urban micromobility by prioritizing safety, quality, and reliability in every detail. From rigorous certifications to unmatched customer support, here’s
Our scooters are shipped directly from our Los Angeles warehouse to your doorstep via ground shipping. For customers in the LA area, we also provide the option of convenient local pickup.
VMAX offers free shipping on all electric scooters, across the United States, excluding Hawaii and Alaska. Check out our Shipping Policy >>> for more information.
We provide warranty repairs for all our products and have a network of local repair partners nationwide, see the full list here >>>. For warranty claims, simply contact us >>>. Our dedicated support team is ready to assist you.
Returns & RefundsOrder cancellation before shipping 3% payment processor fee (refund of 97% of payment). Return of product including refused delivery - only unused scooters can be returned, within 14 days of delivery (0 miles, original packaging): 3%
Riding an electric scooter can be a convenient and fun way to get around, but it's important to prioritize safety to prevent accidents and injuries. Here are a few safety tips to keep in mind when riding an electric scooter:. Wear Safety Gear: Always
Our e-scooters are factory-equipped with tubeless tires: air-filled tires without a separate inner tube. We’ve chosen tubeless tires because, frankly, they're the best choice for traction, ride quality and durability and have quickly become the indus
If you want to enhance the security of your VMAX scooter, you can set a password directly through the TFT display. In this quick guide, you’ll learn how to enable, change, and disable the password feature step by step. Go to User Settings → Personali
Protective Gear. A helmet is not required to use your VMAX, but we strongly recommend wearing one. Similar to riding a bicycle, wearing a helmet can significantly increase your safety and help prevent head injuries. Always remember to wear weather-ap
VMAX Dealer Network. Whether you're looking for a test ride or need personal advice on-site, our dealers are here to assist you. Simply use our dealer and repair center maps (links in footer). To make sure they have the model you're interested in and
There are two VMAX apps. 1) VMAX E-Scooter. For the VX4, New VX4, New VX2 Hub, New VX2 Gear, VX8, VX2 Extreme, R40 Pro and R55 Pro Electric Scooters. 2) VMAX Connect. For VX5, VX5 Pro, VX2 Pro, VX3 Pro Electric Scooters. If your display has a big gre
Check out our Quick Start Guide >>> and select your model to get instructions how to activate Beast Mode and therefore unlock the top speed. To activate Beast Mode, simply follow the steps shown in this video.