VMAX Escooter USA logo
VMAX Escooter USA logo

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FAQ's

Is VMAX a new brand?

Founded in 2015 in Switzerland, the vision of serial entrepreneur Dany Daetwiler brought VMAX to life, turning a dream of the perfect micromobility vehicles into reality. Championed for Swiss precision and innovation, VMAX swiftly cemented its presen

How are VMAX E-Scooters different?

Safety, quality and reliability are paramount at VMAX. Our electric scooters, adorned with the respected UL and TUV certifications, echo this sentiment. Beyond our products, we cherish our riders and offer dedicated local support teams and repair cen

Where is my scooter shipped from?

Our scooters are shipped directly from our Los Angeles warehouse to your doorstep via ground shipping. We also offer local pickup for our customers in the LA area.

How much does shipping cost?

VMAX offers free shipping on all electric scooters, across the United States, excluding Hawaii and Alaska. Check out our Shipping Policy >>> for more information.

Do you offer repairs?

We offer warranty repairs on all our products and have local repair partners across the country. Contact us for warranty claims, our support team is here to help.